Client: David Teitelbaum, CEO
Company: Teitelbaum Insurance
Location: Brooklyn, New York
Industry: Insurance

Background
Teitelbaum Insurance is a well-established insurance agency based in Brooklyn, New York. As the company grew, so did the complexity of its IT infrastructure. For years, they had relied on a single technician to handle all tech-related issues. While this approach worked at first, it eventually became a bottleneck. IT tasks started slipping through the cracks, responses were delayed, and unresolved issues began to pile up.

The Challenge
David Teitelbaum found himself constantly chasing the technician for updates and support. Without a dedicated team, he lacked the responsiveness, reliability, and strategic IT guidance needed to keep pace with their agency's growing needs. The risk of downtime, compliance issues, and client dissatisfaction was mounting.

“It was a life changer to finally have a team I can count on. Now I don’t have to run after or remind anyone,” David said.

The Solution
CompuConnect delivered a full-service IT solution designed specifically for small to midsize businesses in regulated industries like insurance. Their approach included:

  • Immediate helpdesk support and fast response times
  • Managed IT services with 24/7 system monitoring
  • Strategic guidance to future-proof the agency’s infrastructure
  • Compliance-aware cybersecurity enhancements
  • Reliable backup and recovery solutions

The Results
David and his team now enjoy a stable, secure IT environment backed by a team that delivers fast, professional service without the need for constant follow-ups. Key benefits include:

  • Zero chasing – issues are proactively managed and resolved
  • Increased team productivity and morale
  • A dependable partnership that prioritizes uptime and compliance
  • Confidence that their technology scales with the agency’s growth

David sums it up: “Now, I focus on running my business, knowing my tech is in good hands. It’s been a life changer... I used to run after people and remind them. Now I don’t have to worry. The team is there, they’re on it, and they just get it done.”