Your business depends on your IT systems. We’re confident that we are one of the very few network services, computer support, or IT consulting business in New York City that provides these benefits to your business.
Here are the reasons you can depend on CompuConnect to keep you and your business up and running:
- We Help You Get and Stay Compliant: We specialize in taking care of CPA and Accounting Firms. We understand the real needs of these businesses around Compliance and Security, so we can help remove the headaches and risks associated to this highly regulated industry. We stay on top of the industry regulations and help advise you of the changes, and what the changes mean to you.
- We Know Your Software: Our team is trained and certified in supporting the software most CPA and Accounting Firms use. This is a huge benefit for your clients as we can provide the right answers faster and we know how to keep the data inside of your programs safe.
- We Take Security Serious: Our CompuConnect Security Shield package covers everything you need to ensure that your network and client’s data is safe. Everything from encrypting all your data to securing your network from the outside world, we have it covered. We take the time to look at everything your company is doing and make sure nothing is missed.
- Speak To A Real Person: No one wants to call a machine about problems with their machines! At CompuConnect, we make sure that all calls are answered live so you speak with a real person to get things figured out and resolved as quickly as possible.
- No Geek Speak: You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our team talks in a user-friendly way that is supportive and helpful. We pride ourselves on being able to explain complex technical issues in a clear and concise manner, that is easy to understand.
- We Do IT ALL: We are a one stop shop for all your IT needs. We do everything from IT Services, Cybersecurity Protection, Phone Systems, Hosting, Surveillance Cameras, Door access control, Structured Wiring and everything in between. We even take on all your support with your tech and software vendors. This allows you to focus on your business and what goals you want to achieve next, rather than spending time trying to keep on top of your tech needs.
- We Guarantee Your Satisfaction: We know you will love the CompuConnect IT experience so much that we guarantee it with a 100% money back guarantee for the first 60 days. If for any reason you are not completely satisfied, we will give 100% of your money back. We are proud of the work we do, and we stand behind it.
- Quick Response: Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Experienced: We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Business Savvy: We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- Proactive: Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management: Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.