“You And Your Team Have Been Amazing At Bringing Us Into 2020. Sometimes It Felt As If The Pharmacy Was Behind The Times When We Are Trying To Compete With Large Modern Pharmacies.”

You and your team have been amazing at bringing us into 2020. Sometimes it felt as if the pharmacy was behind the times when we are trying to compete with large modern pharmacies.

CompuConnect has come onboard and performed a full strategic analysis of our workflow to see how we can optimize technology for our needs. They upgraded our entire wiring and computer infrastructure for a fast and reliable user experience, moved the server into a safe location and out of the way, they are extremely neat and organized when setting up equipment and wiring. CompuConnect Future-proofed our system in anticipation of challenges to come i.e. backup battery, computer memory capacity. Other companies only sought to patch problems as they occurred.

CompuConnect negotiated rates with service providers and installed and set up a firewall (no one ever offered this to us before even though we are subject to HIPPA!)

The CompuConnect team provides us with fast and responsive support - even after hours. All devices are set up for seamless remote support and if there is a need for in person support, someone is here within a few hours.

CompuConnect went the extra mile during the COVID shutdown to ensure remote employees were set up to work at full capacity from home.

We now have seamless integration of a network shared between various business units.

The biggest benefit I - as the pharmacy operations manager get by using CompuConnect is, peace of mind knowing everything IT related is taken care of so we can focus on the pharmacy. As a business that depends on the computers to operate, this is crucial.

If you need something to give you the last bit of confidence to make the switch and hop on the CompuConnect train, I leave you with this.

CompuConnect places customer satisfaction first. Each team member took the time to thoroughly communicate with us every step of the way and explain how each improvement would align with our needs and wants. Now we have super-fast computers ​and an industry compliant system. There has not been one challenge that we faced that CompuConnect was not able to rectify. It never feels like they are trying to make you spend more than you need to.