9 Big Reasons Why You’ll Want To Outsource
Your IT Support To Us:

 

  1. We SPECIALIZE in Small Businesses. That means we understand your incredibly hectic and stressful work schedule and WHY it’s critical to remove obstacles, frustrations, and technical problems to keep you productive. To date, we’ve worked with many Small Businesses here in New York City and New Jersey. We know the systems you work with such as Microsoft Office, QuickBooks, and Adobe, and can make them work seamlessly. We also have after-hours tech support available 24/7/365 since we know you don’t work the normal “9-5” day, and can help you maintain the freedom to work remotely while making sure you meet compliance standards for data security and backups.
  2. Peace of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.
  3. We have you covered. We are a one stop shop for all your IT needs. We do everything from IT Services, Cybersecurity Protection, Phone Systems, Cloud Hosting, Surveillance Cameras, Door access control, Structured Wiring, and everything in between – IN HOUSE we don’t sub it out. We even take on all your support with your tech and software vendors. This allows you to focus on your business and what goals you want to achieve next, rather than spending time trying to keep on top of your tech needs.
  4. Speak To A Real Person. No one wants to call a machine about problems with their machines! At CompuConnect, we promise that all calls are answered LIVE during business hours so you speak with a real person to get things figured out and resolved as quickly as possible.
  5. No Geek Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our team talks in a user-friendly way that is supportive and helpful. We pride ourselves on being able to explain complex technical issues in a clear and concise manner, that is easy to understand.
  6. We Won’t Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of ours, you will be provided with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service – not by keeping them in the dark.
  7. We Take Security Serious. Our CompuConnect Security Shield package covers everything you need to ensure that your network and client’s data is safe. Everything from encrypting all your data to securing your network from the outside world, we have it covered. We take the time to look at everything your company is doing and make sure nothing is missed.
  8. We Guarantee Your Satisfaction. We know you will love the CompuConnect IT experience so much that we guarantee it with a 100% money-back guarantee for the first 60 days. If for any reason you are not completely satisfied, we will give 100% of your money back. We are proud of the work we do, and we stand behind it.
  9. No Long-Term Contracts. Many other IT firms try to lock their clients into long-term contracts with severe penalties and fines for canceling. Problem is, if THEY aren’t doing a great job, how can you get out without litigation? That’s why our service agreements are month-to-month, giving you the ability to fire us at any time. We keep our clients by providing incredible services and support – not by threatening a lawsuit.